This session further emphasized my belief that facilitation is a key skill for trainers. Coupled with this would be appreciative enquiry. These are two very powerful tools to draw out the latent knowledge of most participants, especially when they are from a high-level, with many years of experience.
Once again I made mention of Kegan & Lahey's Immunity to Change ( Harvard, 2009 ), as a key concept when considering organizational transformation.
I am looking forward to working with this group when I take the concluding day tomorrow.
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